Got a question about anything from your membership all the way through to mortgage queries? You can reach out to us in several ways such as in person, by phone or email.
Please note, your calls may be recorded for monitoring and training purposes.
Contact Details
| Our contact details | Information |
| Member Services phone line: | 0161 741 3160
Phone line hours Weekends and Bank Holidays: Closed |
| Email us: | info@no1copperpot.com |
| Office Address: | Slater House, Oakfield Road Cheadle Royal Business Park Cheadle, Cheshire SK8 3GX Office hours Weekends and Bank Holidays: Closed |
As a member, you are welcome to visit the member’s area during our office hours above. You can visit the office for any account management queries or simply pop in for a coffee or tea break, we’d love to see you.
Festive Holiday Opening Hours
During the festive season, our hours are a little different than usual. While we’re closed, you can use our app to manage your account, make withdrawals, and more.
| Date | Member Services phone line | Office Address |
|---|---|---|
| Christmas Eve, Wednesday 24th December | 8:00am–12:30pm | Closed |
| Christmas Day, Thursday 25th December | Closed | Closed |
| Boxing Day, Friday 26th December | Closed | Closed |
| Saturday 27th December | Closed | Closed |
| Sunday 28th December | Closed | Closed |
| Monday 29th December | 9:00am–3:00pm | Closed |
| Tuesday 30th December | 9:00am–3:00pm | Closed |
| New Year’s Eve, Wednesday 31st December | 8:00am–12:30pm | Closed |
| New Year’s Day, Thursday 1st January | Closed | Closed |
| Friday 2nd January | 9:00am–3:00pm | Closed |
| Saturday 3rd January | Closed | Closed |
| Sunday 4th January | Closed | Closed |
| Monday 5th January | 8:00am–5:00pm | Open |
Easily manage your account through our Smartphone app.
- Check your balances and change your contributions
- Apply for loans and make overpayments
- Make withdrawals
- Transfer funds to other members
Available on both Android and IOS.
Download on your Smartphone





